It books appointments
It connects to Google Calendar, sees the free slots and creates the entry. It is set up to ask you first — the assistant never writes to the calendar on its own.
Messages arriving on Instagram, WhatsApp, Messenger and Telegram are handled by an AI assistant: it answers the question, books the appointment and shows products from your catalogue.
Any business whose inbox is overflowing. Especially:
Businesses that take bookings through social media — clinics, salons, dietitians, consultants.
Sellers who write the same answer over and over — price, stock, size, shipping.
Anyone whose messages go unanswered outside working hours. If half your messages arrive in the evening, the customer waiting until morning has already written to someone else.
Beyond plain chat, it carries out real actions:
It connects to Google Calendar, sees the free slots and creates the entry. It is set up to ask you first — the assistant never writes to the calendar on its own.
Your product and service list is defined in the system; when a customer asks "do you have this", it answers from the real list rather than inventing one.
It passes on the product images you keep in Drive.
It turns an incoming voice message into text and understands it; it analyses photos that are sent too.
Conversation history and customer memory are kept; the same person writing a month later doesn't start from zero.
Most agencies in this field set up an off-the-shelf subscription and stand in the middle. We wrote the platform the assistant runs on (DKC.ai) and we run it on our own server. That means:
If your need falls outside the standard, we can change the software — you are not waiting on a third company's roadmap.
Your credentials are stored encrypted and separated per customer.
Monthly usage and cost ceilings are defined; no surprise invoice arrives.
There is protection against the same message being processed twice, and a separate queue for failed jobs — so nothing is lost under load.
We agree which channels get connected and how far the assistant's authority goes.
Your product and service catalogue, your frequent questions and your tone of voice are defined in the system.
Your accounts are connected and test conversations are run.
It goes live; in the first weeks we review the conversations together and tune it.
Critical answers like price, stock and availability are produced from data you define. Steps that need approval are not left to the assistant; it asks first.
The conversation is handed to you. You decide where the assistant stops and passes over.
Yes, the platform is installed as versioned packages. On your server or on ours.
The first conversation is free. By the end of it we can usually talk about feasibility and a rough cost.
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